Terms & Conditions
Terms and Conditions
These terms and conditions apply to all purchases made through the website of MADISON & MAE, located at Langerakbaan 183 Unit 1467, 3544 PE Utrecht, and reachable at support@madison-and-mae.com.
1. Applicability
By placing an order on our website, you agree to these terms and conditions.
2. Product Information
We strive to present accurate and up-to-date product descriptions and information. However, typographical errors or inaccuracies may occasionally occur.
3. Ordering and Payment
Orders are processed once full payment has been received. Available payment methods may vary depending on the customer’s country. Please verify which options are available during checkout.
4. Processing and Delivery
- Processing time: 1–3 business days
- Shipping time: 3–7 business days, depending on location
- Origin: Orders are shipped directly from our supplier in China
5. Returns and Cancellations
Please refer to our Return Policy for full details regarding returns and cancellations.
6. Liability
We are not responsible for loss or damage during shipping if the tracking information confirms that the package has been delivered. Customers are responsible for providing the correct shipping address and should verify it carefully.
7. Intellectual Property
All content on this website, including but not limited to text, images, and logos, is the property of MADISON & MAE and may not be used without written permission.
8. Complaints Procedure
Complaints may be submitted in writing to support@madison-and-mae.com. We aim to respond within 5 business days.
9. Governing Law
These terms and conditions are governed by the laws of the United States of America.